Shipping policy
Order Processing (U.S. Only)
• Processing Time: Orders are typically processed within 1–2 business days. You will receive a confirmation email once your order has been processed and shipped.
• Shipping Methods: At this time, we only ship to addresses within the United States. Delivery times may vary depending on your location and the shipping method chosen.
Payment
• Accepted Payment Methods: We accept major credit cards, debit cards, and other secure payment methods. All transactions are processed securely.
• Currency: All prices are quoted in U.S. Dollars (USD).
Returns and Exchanges
• Return Policy: We accept returns within 30 days of receipt. Products must be unused and in their original packaging. Please contact our customer service to initiate a return.
• Exchange Policy: Exchanges are subject to product availability. If you would like to exchange an item, please contact us for further instructions.
Refunds
• Refund Process: Refunds will be issued to the original method of payment once we receive and inspect the returned item. Processing times may vary.
Customer Service
• Contact Us: If you have any questions or issues regarding your order, please contact our customer service team at info@levrou.de. We are here to help!
Data Protection and Security
• Privacy: Your privacy is important to us. We use secure technologies to protect your personal and payment information.
